Customer Service/ Guest Services Rep - $11/hr - Fun and Exciting Role with a Top Downtown Cultural Center and Tourist Attraction in Chicago, IL at AllStaff Hospitality

Date Posted: 7/14/2017

Job Snapshot

  • Employee Type:
  • Location:
    Chicago, IL
  • Job Type:
    Customer Service
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:
    7/15 loophospitality/ns

Job Description

Customer Service/ Guest Services Representative
Discover an exciting opportunity with one of Chicago's most prominent and internationally known museums! If you thrive on creating the ultimate guest experience for each and every customer, this may be the perfect opportunity for you. Customer Service/ Guest Services Rep will assume a variety of posts, working 15-20 hours per week/ 3-4 days per week (between 8:30am and 4:00pm, including weekends and holidays). Customer Service/ Guest Services Rep will earn $11/hour.

Customer Service/ Guest Services Rep primary responsibilities:

  • greet guests, answer exhibit questions, and provide directional and museum information to guests
  • primarily manage activities at the Membership Desk and sales floor
  • process admissions ticket orders
  • check-in school/student groups
  • handle cashier transactions
  • document information
  • attend to coat check

Job Requirements

Customer Service/ Guest Services Representative qualifications:

  • 1 year of Customer Service experience is required; direct sales experience is a plus
  • Customer Service experience in an educational, cultural or entertainment environment is preferred
  • very outgoing, upbeat and engaging personality along with customer focused attitude; must love interacting with the public
  • reliable work ethics; availability to work weekdays, weekends and holidays (except Christmas)
  • clear, concise and professional written and verbal communication skills
  • flexibility to move from one position to another at a moment's notice
  • outstanding communication and presentation skills; confident
  • stamina to withstand long hours on your feet
  • cash handling experience
  • highly attentive to details
  • team spirit

Customer Service/ Guest Services Representative
Email nancy.s@allstaffhospitality.com your Word formatted resume and daytime phone number for immediate consideration. Your personal information and resume will remain completely confidential. We never charge a fee to applicants.